Hmmm where do i start. Last year back in July i ordered out solar panels through true value, filled out the forms, paid my $1000 deposit and heard nothing. My father-in-law also order some a couple of months later and told them about mine and that sort of got the ball rolling. Waiting waiting waiting father-in-law staring getting shitty and rang the company, which in turn told him that i hadnt filled out all the paper work, (i was doing interest free).
So filled the paper work out sent it back, then heard nothing. rang the company and the guy we were going through had left and low and behold no record of any of our transaction. lots of searching blah blah blah system installed in December whilst i was in Melbourne husband couldnt sign paper work as his name wasnt on the contract, so they took the contract and was going to send back for me to sign, nothing.
I have an old meter which was going backwards anyway, so on my electricity bill it was down to under $300, which is good for us. February came along and still hadnt heard anything or paid anything, so i was a little worried someone would come knocking on my door demanding money lol, so I rang them. Cant find me on the system, I thought thats ok they wont get there money.
Eventually they found me on the old system and basically i told them i wasnt paying till i get everything that was in the contract such as the wireless monitor, plus the export/import meter that apparently only they can set up.
Others have spoken about this Elizabeth and Kylie in Adelaide, well Kylie has left the company and Elizabeth is as useless as a tit on a bull. The government is going to cut out the feed in thingo in October and Im worried I wont have my meter by then.
Well they wont be getting there money, Once Debit has contacted me and asked if they can pay them now and I said no until I received everything in my contract.
My advise dont go with them, this has been going for over a year now!!